A profile is not detected
Open a standard LinkedIn member profile, wait for the page to finish loading, then select Try again in the extension. Refresh the LinkedIn tab if detection is still unavailable.
RecruitMerge support
How can we help?
Quick answers for the candidate capture workflow and your private workspace.
The extension is not connected
Sign in to RecruitMerge, open the extension, and select Connect. Return to LinkedIn after the confirmation page appears.
A candidate is already saved
RecruitMerge prevents duplicate LinkedIn profile URLs in the same workspace. Open the dashboard to review the existing record.
I need to delete data
Delete individual candidates from the dashboard. For account deletion, use the private contact method shown in the Chrome Web Store support section and include only your RecruitMerge account email.
Still need help?
Send a private message to the RecruitMerge support inbox. Never include candidate details, access tokens, or passwords.